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Terms of Business

 Harlech College view of campus and front courtyard area

We are keen to ensure that you enjoy your well earned break while staying in Crown Lodge.

Please take a moment or two to read the information below to ensure you understand the terms of business under which the property is being offered and avoid any potential disappointment in the future.

If you have any queries at all, or any special requests please do not hesitate to contact us to discuss them, we will do what we can to ensure you have a good stay.
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Cymraeg

Terms and conditions of Business - halls of Residence
  1. A non-refundable deposit of £10/person is required to secure the property. Once this has been received you will be sent an e-mail receipt/confirmation from us within 24 hours.
  2. A minimum booking of 2 nights is required.
  3. Full payment is required 6 weeks prior to the date of arrival.
  4. Refunds are not available on cancellations unless we are able to re-book the reserved weeks. In which case the full balance minus the deposit and a £5 administration fee will be refunded.
  5. It may be possible to book for a different period depending on availability. It is recommended that holiday insurance is taken out to cover any potential loss in this respect.
  6. Only the declared number may stay in the house, up to a maximum of eighty. No refunds are given if less than the stated number of guests arrive.
  7. Electricity is included in the price.
  8. This accommodation is strictly non smoking.
  9. Pets are not allowed
  10. Bed linen is provided, but you will need to provide your own towels.
  11. Cots and High Chairs are available on request.
  12. Arrival time is after 2.30 pm on the first Saturday
  13. Guests are asked to leave by 10.00 am on the day of departure.
  14. Bookings are for holiday purposes only and cannot give rise to tenancy.
  15. This holiday cannot be bought and sold for a higher price.
  16. Commercial use of this property is not allowed unless written consent is gained.
  17. The rooms will be inspected, at the latest, within a day of your departure. If any damage is found you will be notified in writing and asked to pay for any repairs required.

Please note: It is our standard policy that we will not let anyone into the accommodation until we have received full payment.